Digital transformation is an organization’s phased approach to changing its technological landscape to capitalize on newer technologies to improve non-digital operations. From accounting systems to quality assurance tools, companies are leveraging the power of artificial intelligence and machine learning to maximize productivity and minimize common errors when conducting manual transactions. However, the transformation path is often easier said than done. Issues during implementation can include lack of functionality, unrealized return on investment, disenfranchised employees and customers, and financial losses.

Learning Objectives:

• Learn about digital transformation and how you can successfully implement new technologies in your organization.
• Understand the process of software selection and assessing your current state and developing a future state.
• Explore the important role that strategic vision plays in technology undertakings as well as how to build effective project management and change management processes for increased user adoption.